Privacy policy

Yokro Shop ("we," "us," or "our") operates this website and online store (the "Services") to provide customers access to our products and shopping experience. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, place an order, or otherwise interact with our Services.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Contact Information

Name, email address, billing and shipping address, and phone number.

Payment Information

Payment details and transaction information, processed securely through trusted third-party providers such as Shopify.

Account Information

Order and Shopping Activity

Information about products viewed, added to cart, purchased, returned, or exchanged.

Device and Usage Data

IP address, browser type, device identifiers, and information about how you interact with our website.

Customer Communications

Messages you send us, support requests, product reviews, or other feedback.

2. How We Collect Information

We collect personal information in several ways:

Directly from you when you place an order, sign up for emails, or contact us
Automatically from your device when you visit our website, using cookies or analytics tools
Through our e-commerce platform, Shopify, which processes orders and payments
From marketing and advertising partners when you interact with promotions or ads

3. How We Use Your Information

Your personal information may be used to:

Process and deliver your orders
Provide customer support
Operate, maintain, and improve our website and Services
Send order confirmations, shipping updates, and important notices
Personalize your shopping experience
Send promotional messages and marketing communications (you may opt out at any time)
Prevent fraud, security threats, or misuse of our Services
Comply with applicable legal and regulatory requirements

4. Sharing of Information

We may share certain information with trusted partners to help operate our business, including:

Shopify, which powers our online store and securely processes orders and payments
Service providers, such as shipping partners, payment processors, analytics providers, and email marketing platforms
Advertising partners, who help deliver relevant ads based on your interactions with our website
Legal authorities, when required to comply with applicable laws or legal proceedings
Successors in interest, in the event of a merger, acquisition, or sale of business assets

We do not sell personal information to third parties.

5. Data Security and Retention

We take reasonable steps to protect your personal information using appropriate technical and organizational safeguards. However, no online system can be guaranteed to be completely secure.

We do not retain personal information longer than necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

6. Your Privacy Rights (United States)

Depending on your location within the United States, you may have certain privacy rights under applicable state laws, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain types of data processing or marketing communications

To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

Our website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Shopify and Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products. Shopify may collect and process certain information to operate and maintain its services.

Our website may also contain links to third-party websites or services. We are not responsible for the privacy practices or policies of those external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Store Name: Yokro Shop

Email: info@yokroshop.com